Pricing Announcement: As of January 1, 2023, merchandise fee will increase from $.50 to $1.50 for any events created on or after January 1, 2023. All events created prior will remain on the original rate.
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Applicable to: Onsite and Online Events
You're likely to increase your revenue by incorporating product sells in the workflow of the registration process. Some ideas include selling apparel, partner products, spectator tickets, etc.
It's completely up to you on what you want to sell.
Fees:
On top of the standard credit card processing fee, we charge a flat rate of $1.00 per item you sell. You have the option to absorb or pass that fee to the athletes. You are responsible handling sales tax (if applicable)
Getting Started:
Go to Merchandise
Click "Add New Product"
Fill out the general details about your merchandise.
Click Create
If your product has variations you'd like to make available, you can set the Product Options to Yes
After you save your product you'll be presented with a list of options you can add, an example, you're selling a limited edition t-shirt. Your product options would be the various sizes available, S, M, L, XL.
In addition to that, you can set the individual prices and available inventory.
By adding a published item for sale, your registration form will automatically add an additional shopping page between registering for the competition and actual payment.
Reporting
All orders can be viewed in 2 ways:
Click on "View Order List" to view your customer information and the related products they've purchased.
Click "Export to Excel" within the Order list to export every order.
You can use the Excel export to manage your order fulfillment. This will include the Order #, Product Name, Option, Quantity, Price, Customer Name, Email Address, Phone, and their Address.
The Shopping Experience
The customer experience is very seamless, below is an example of how an Athlete will flow from registering their event, to browsing merchandise to checking
