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Athlete Check-In: Using the App

Use the Competition Corner app to check in athletes, collect waivers, assign bibs, and review registrations — all from your phone.

Written by Michael

The Competition Corner app is your command center for athlete check-in. Instead of printed lists and highlighters, your Athlete Hospitality team can check in athletes, handle waivers, assign bib numbers, and review registrations — all from a phone or tablet. Check-in can happen before the event starts, and your team can also check athletes in ahead of each heat to confirm they've arrived for their workout.

Download the App

The app is available on the Apple App Store and Google Play store.

Setting Up Your Check-In Team

You can use your main account or if you have a dedicated person for this role, you can give them check-in access to your event.

In your Event Setup, go to Collaborators and create a Check-In Volunteer account. This account type is purpose-built for the Athlete Hospitality team — it gives them everything they need on the day without access to your broader event settings.

Do a Dry Run Before Event Day

Before the event, it's worth having your check-in staff scan a real QR code so they're confident with the flow when athletes start arriving. On your pre-event dashboard, click Test QR code to generate a QR code for a randomly selected athlete from your roster.

Open the Competition Corner app, tap the QR scanner, and scan it exactly as you would on competition day. You'll see that athlete's real registration data — a good way to confirm everything is set up correctly and get your team comfortable with the process before the pressure is on.

What the App Lets You Do

Once logged in, your check-in staff can:

  • Find athletes by scanning their QR code, searching by name, or browsing the list

  • Check in athletes — before the event opens, or ahead of each heat to confirm the athlete has arrived for their workout

  • Review registration details to confirm divisions, categories, and any notes on the athlete's entry

  • View an athlete's schedule — quickly look up the heat schedule an athlete is assigned to

  • Collect liability waivers — if an athlete hasn't signed yet, they can do it right there at check-in

  • Assign or reassign bib numbers — bibs are typically pre-assigned before the event, but the app lets you handle last-minute sign-ups or replace a lost bib on the spot

  • View retail orders — pull up a full order summary for any athlete so you can hand off merchandise or gear at check-in

Prepare Athletes Ahead of Time

To keep check-in moving quickly on the day, we recommend sending athletes their QR code in advance. On your Messaging page, you'll find a ready-to-use Athlete Check-In email template. Sending this before the event puts the QR code directly in athletes' inboxes — handy for anyone who hasn't saved it to their digital wallet or downloaded it from their dashboard yet.

For Athletes: The Check-In QR Code

Athletes don't need their QR code to check in — your team can search by name — but having it speeds things up considerably. Athletes can find their QR code on their My Competitions page. They should locate the event and tap Check In Code.

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