The Golden Ticket is an optional gamification feature that gives athletes a score multiplier they can redeem on any single workout of their choosing. When an athlete plays their Golden Ticket, the points they earn on that workout are multiplied by a value you set — most commonly 2x or 3x.
It's a strategic wildcard. An athlete might save it for a workout they expect to dominate, or play it on a workout where they're weaker to pull themselves back into contention. Either way, it changes how athletes think about the competition and gives the leaderboard an extra layer of drama — especially in events where point margins are tight.
How It Works
Every registered athlete — or team, in team events — receives the number of Golden Tickets you allocate (commonly one)
The ticket can be used on any one workout of the athlete's choosing
When redeemed, the athlete's points for that workout are multiplied by the value you set
Once a Golden Ticket has been applied to a submitted or scored workout, it is locked in and cannot be moved to a different workout
Enabling Golden Ticket for Your Event
The Golden Ticket is configured once at the event level — the same multiplier applies to whichever workout each athlete chooses to play it on.
From your event, navigate to Scoring Settings
Open the Scoring Options tab
Enable Golden Ticket
Set the number of tickets allocated to each athlete or team
Set the multiplier value (e.g. 2x, 3x)
Save your settings
That's it — every athlete in your event now has their Golden Tickets available to redeem.
How Athletes Redeem Their Golden Ticket
The redemption flow depends on whether your event is online or on-site.
Online Events
Athletes redeem their Golden Ticket at the moment they submit their score. On the score submission form they'll see an option to play their Golden Ticket for that workout. Once they submit, the multiplier is applied to their score automatically and the ticket is used up.
On-Site Events
Athletes declare which workout they'll use their Golden Ticket on ahead of the event, and that declaration is passed through to the scorekeeper. When the athlete's score is entered into the system, the multiplier is applied.
Tips for Using Golden Ticket Well
Communicate it clearly at registration. Athletes who know the Golden Ticket is in play will think strategically from day one — it's part of the experience you're selling.
Build it into your event narrative. Golden Ticket plays make great content for social media, the broadcast, and post-event recaps — who played it, where, and did it pay off?
Choose a multiplier that matters. A 2x multiplier is a meaningful shift. A 3x multiplier can rewrite the leaderboard. Pick the value that matches the drama you want.
Publish a clear declaration deadline for on-site events. Put it in your competitor briefing, event rulebook, or pre-event emails so there's no ambiguity on the day.
Remind athletes to play it. An unplayed Golden Ticket is a missed opportunity — include reminders in pre-event messaging so no one forgets.
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