The Messaging feature lets you communicate directly with your participants from within your event — whether you need to send a pre-event briefing, a last-minute schedule update, or a reminder to sign waivers. You can reach athletes, volunteers, and ticketing customers via email or push notification, all from one place.
Head over to Messaging in your event dashboard.
Who You Can Message
Athletes — registered competitors across your divisions
Volunteers — anyone with a volunteer role assigned to your event
Ticket Holders — customers who purchased tickets through your event
Delivery Methods
Email — delivered to the recipient's registered email address
Push Notification — delivered directly to the Competition Corner app on the recipient's device
A Few Things to Note
File attachments are not supported. If you need to share a document, upload it to Google Drive and include the link in your message.
Messages are sent in batches — emails are triggered every 15 minutes. You can track the delivery status of your messages from the list view.
Pre-Built Templates
The Messaging page includes ready-to-use templates for common scenarios — including the Athlete Check-In template for sending athletes their QR code ahead of competition day. See Athlete Check-In: Using the App on Competition Day for more.