How do I submit a refund claim through Fanshield?

This is ONLY applicable if you purchased insurance at the time of registration and need to file a claim, follow the instructions in your policy or head here to file a claim.

All insurance policy claims are handled directly through our insurance partner, Fanshield. There is no need to contact the Event Organizer.

For more details, you can check out Fanshield's FAQ here.

• Policy Terms within the United States

• Policy Terms outside the United States

Other refund resources:

• Obtain my invoice

• Refund Policy