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I'm an Athlete

I'm an Athlete

Everything you need to know about managing your profile, your team, submitting scores and more.

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31 articles in this collection
Written by Michael

How to contact the event organizer

Questions about a specific event
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Written by Michael
Updated over a week ago
Financial Questions

What's the refund policy?

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Written by Michael
Updated over a week ago

My card is being declined?

I can't pay
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Written by Michael
Updated over a week ago
General Account Management

I forgot my password

Need to reset your account or password?
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Written by Michael
Updated over a week ago

Can I register twice under the same account?

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Written by Michael
Updated over a week ago

How do I update my Athlete profile?

Updating your athlete picture, profile and PRs
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Written by Michael
Updated over a week ago

How do I change my Affiliate/Box/Gym?

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Written by Michael
Updated over a week ago

How can I be sure my registration went through?

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Written by Michael
Updated over a week ago

I did not receive any email confirmation for my registration

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Written by Michael
Updated over a week ago

Signing up my child under my account

Signing up children or teens without an email address
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Written by Michael
Updated over a week ago

I'm logged in but I don't see my events

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Written by Michael
Updated over a week ago

The leaderboard is not showing my correct name

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Written by Michael
Updated over a week ago

I want to delete my account

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Written by Michael
Updated over a week ago
Registration

I can't find where to enter a promo code?

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Written by Michael
Updated over a week ago

How do I change my division?

Register for the wrong division?
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Written by Michael
Updated over a week ago
Team Management

How do I manage my team?

Changing a partner, shirt size, or team name
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Written by Michael
Updated over a week ago

How do I change my team mates email address?

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Written by Michael
Updated over a week ago

I can't update my team roster

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Written by Michael
Updated over a week ago
Online Competitions

How do I submit my online score?

Submitting scores for an online event
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Written by Michael
Updated over a week ago

Questions about workout standards

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Written by Michael
Updated over a week ago

Video Recording Tips

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Written by Michael
Updated over a week ago

What is Workout Variation?

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Written by Michael
Updated over a week ago

How do I validate an Athlete's score?

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Written by Michael
Updated over a week ago

I have been asked to submit a video link.

Qualifiers are over and the Event Director has asked for a video.
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Written by Michael
Updated over a week ago

WeTime or WODProof Support

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Written by Michael
Updated over a week ago

I don't see an option to submit a score

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Written by Michael
Updated over a week ago

I can't submit my score

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Written by Michael
Updated over a week ago

Why does the leaderboard not assign points to those that don't submit a score?

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Written by Michael
Updated over a week ago
The Leaderboard

How does the leaderboard work?

Scoring, Notations, etc.
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Written by Michael
Updated over a week ago

How do I view my heat schedule?

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Written by Michael
Updated over a week ago

How do I challenge a score?

My score doesn't look right.
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Written by Michael
Updated over a week ago