General Event Setup

Creating and setting up registration for your onsite or online event.

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22 articles in this collection
Written by Michael
Setting up and managing registration

Registration is open but it's showing it's closed

Athlete's reporting my registration is closed...
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Written by Michael
Updated this week

Can't make or accept a payment

My athlete's can not make a purchase.
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Written by Michael
Updated over a week ago

How do I move an athlete to another event?

I run multiple events and an athlete signed up for the wrong one, how do I move them to the correct event?
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Written by Michael
Updated over a week ago

How do I allow athletes to change their own division?

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Written by Michael
Updated over a week ago

Early Bird Pricing

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Written by Michael
Updated over a week ago

Confirmation Page Image

Give a shoutout to your sponsors or share an IG image
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Written by Michael
Updated over a week ago

How do I allow an athlete to sign up after registration closes?

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Written by Michael
Updated over a week ago

Scarcity features

Generate urgency and increase registration numbers
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Written by Michael
Updated over a week ago

What does "Pending Registration" mean?

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Written by Michael
Updated over a week ago

Custom Registration Fields

Adding custom fields to the registration form
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Written by Michael
Updated over a week ago

Global Reporting and Data Tools

I need a way to access and manage my athletes across multiple events
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Written by Michael
Updated over a week ago

Global Promo Codes

How do I apply a single promo code to multiple events?
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Written by Michael
Updated over a week ago

Organizer Refund Policy Requirements

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Written by Michael
Updated over a week ago

Combining genders into a leaderboard

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Written by Michael
Updated over a week ago

Event Tagging

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Written by Michael
Updated over a week ago

Creating Promo Codes

If you're offering discounts, read me.
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Written by Michael
Updated this week

Do you support different languages?

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Written by Michael
Updated over a week ago

Can we target abandon registrations?

Retargeting abandoned registrations
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Written by Michael
Updated over a week ago

I don't see the Add Event option

I can't add an event.
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Written by Michael
Updated over a week ago

Leaderboard Options: Manually Sort Divisions

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Written by Michael
Updated over a week ago